1. How do I purchase or download a catalogue?
Catalogues are available free here on our web site. Just go to the auctions page, and click on the printer icon alongside the auction description to download a catalogue.
On-line catalogues, like the printed ones, are prepared in advance of the sale, so it is always best to check the lots that you are interested in - before you bid.
Printed catalogues are available from AuctionBlue office, cost is $2.00
We highly recommend you have a catalogue for our auctions as they will outline how things are sold (individually or quantity of) and any warranty or money back conditions that may or may not apply.
2. How & when can I inspect the goods?
Inspection times may vary slightly from auction to auction but are generally Friday prior to the auction 9am-6pm and 8:30am-10am on auction day. The viewing area is closed during auctions for security reasons. Inspection at this time is at the discretion of AuctionBlue staff and will need to be quite specific. Take time to inspect the goods carefully.
3. How do I register to bid?
Registration / bidders cards are available at the office. Please fill in all details clearly each time you register to bid at AuctionBlue. You can register at any time from inspection day until towards the end of the auction. AuctionBlue reserves the right to request photo ID at the time of registration.
4. How do I bid?
Please hold your bidders card high when bidding. Bid quickly, and if standing near the auctioneers rostrum, please keep noise to a minimum. Please allow ten minutes or so for your bid to be processed before approaching the payment desk.
5. How does absentee bidding work?
AuctionBlue will bid for you if you cant make it to the auction. You can leave your bids with the office no later than 1 hour before commencement of an auction or email them via the website. Absentee bids are subject to the same conditions of sale as bids made in person. Please contact our office after the conclusion of the auction to find out if any of your absentee bids have been successful.
6. How can I Pay?
Payment can be made up until midday Monday following the auction, however, a 20% deposit is required for invoices not paid in full on auction day. Payment facilities are: cash, EFTPOS, bank cheque (no personal or company cheques), Visa, MasterCard, Ames & Diners (payment by credit card will attract a 1.5-3% additional charge).
7. How do I collect my purchases?
Simply present your paid invoice to an auction assistant and he / she will collect the item(s) for you. Do not attempt to collect lots yourself. Collection times are from invoice settlement on auction day until approximately one hour after the auction concludes, Sunday and Monday Between 9am and 12 noon. A storage charge of $10 per lot per day applies to items that have not been collected by 12pm on Monday after the auction. Delivery / transport of goods are your responsibility. We can sometimes offer delivery of goods at an agreed price but this service may not always be available.
8. What can I do if there is a problem with my purchases?
This depends. Warranty and returnable items will be specified in your catalogue and exact conditions will be available at time of inspection before the auction. Please note, some items are not returnable for any reason whatsoever.
[MBM] = Money Back Monday - if the item is faulty and returned to us by mid-day Monday following the auction we will refund the purchase price.
[AF] = All Faults - the item is sold with all faults and is not returnable for any reason whatsoever.